Privacy Policy for Vitulo Health

Last Updated: March 25, 2026

Vitulo Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Account Information

When you create an account or use Vitulo Health, we collect:

Email address
Name
Role within your organization (farm staff or administrator)
Authentication credentials (PIN or password, stored securely)
Farm/site assignment information

1.2 Livestock Data

To provide livestock management services, we collect:

Animal identification (ear tags, electronic IDs)
Health records and treatment history
Medication and protocol information
Weight measurements and growth data
Mortality and health event records
Movement and location history within your farm

1.3 Device and Usage Information

Bluetooth Data: We access Bluetooth to connect to weighing scales and EID wands for data collection
Location Data: Used only to discover nearby Bluetooth devices (not for tracking your location)
Camera and Photos: Optional access for documenting health issues and problem reports
Device Information: Operating system version, device model (for technical support)

2. How We Use Your Information

We use the collected information to:

Provide livestock management services and functionality
Enable offline data recording and synchronization
Generate performance reports and analytics
Facilitate communication between farm staff and management
Improve app performance and user experience
Provide technical support and respond to inquiries
Ensure data accuracy and system security

3. Data Storage and Security

3.1 Storage Location

Your data is stored securely on Supabase, a SOC 2 Type II compliant cloud infrastructure provider.

3.2 Security Measures

Encryption in Transit: All data transmitted between the app and servers uses HTTPS/TLS encryption
Encryption at Rest: Data stored on your device is encrypted using industry-standard encryption (MMKV)
Authentication: Secure login with rate limiting to prevent unauthorized access
Access Controls: Role-based permissions ensure users only access authorized data
Regular Backups: Automated backups protect against data loss

4. Data Sharing and Disclosure

4.1 Within Your Organization

Your livestock data is shared with authorized users within your farm organization (staff, administrators) for operational purposes.

4.2 We Do NOT:

❌ Sell your data to third parties
❌ Share data with advertisers or marketers
❌ Use your data for purposes unrelated to livestock management
❌ Access your photos without your explicit consent

4.3 Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or to protect rights, property, or safety.

5. Offline Data and Synchronization

Vitulo Health supports offline functionality:

Data recorded offline is stored securely on your device
Automatic synchronization occurs when internet connection is restored
Offline data is encrypted using the same security standards
You can review offline data before it syncs

6. Your Privacy Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Export: Receive your data in a portable format
Object: Object to certain data processing activities

7. Data Retention

We retain your data for as long as:

Your account is active
Required to provide services
Necessary for legal, regulatory, or business requirements

Upon account deletion, we will remove or anonymize your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

Vitulo Health is not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

9. International Data Transfers

Your data may be stored and processed in data centers located in various countries. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

In-app notifications
Email notifications
Updated "Last Updated" date on this page

Continued use of the app after changes constitutes acceptance of the updated policy.

11. Third-Party Services

We use the following third-party services:

Supabase: Database and authentication infrastructure (SOC 2 compliant)
Hardware Integration: Connection to Tru-Test, Allflex, and other livestock equipment manufacturers

These services have their own privacy policies and security standards.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data:

Email: privacy@vitulohealth.com
Support: support@vitulohealth.com
Data Protection Officer: dpo@vitulohealth.com

13. Compliance

Vitulo Health complies with:

UK Data Protection Act 2018
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA) where applicable